We answered the question, “How can we allow dispatchers the ability to review their schedule in seconds to double-check for efficient scheduling?”
DispatchBot’s Heatmap Scheduling is a view that assigns a gradient color pattern to your trips. The gradient allows you to quickly recognize whether individual drop-offs will end in the same geographical region as the next pick-up location for a given driver.


In the above example, you can see the first driver picks up a passenger in a blue region, and drops them off in a green region. They stay in the green region to pick up the next passenger, before returning back to the blue region. The second vehicle completes two trips in the purple region, picks up a third passenger in the purple region, and then delivers him to the green region.
By visualizing the schedule using these geographical colors (heatmaps), it is easy for a dispatcher to see if a vehicle or driver is being used inefficiently, or where a pending trip could be scheduled to. Read more about using heatmaps at DispatchBot Academy.
Still Not Convinced?
Still uncertain how heatmap scheduling can directly affect your NEMT company? Click below to schedule a one-on-one demonstration with a member of our sales team.
What Our Customers Are Saying
“DispatchBot’s support team is phenomenal! We have previously used other dispatching software companies only to find poor customer support. But with DispatchBot we have gotten help immediately (even on weekends!) via phone or email. We highly recommend DispatchBot!”
Scott Turk, Key Transit