DispatchBot provides NEMT software for real-time scheduling and dispatching
NEMT providers transport individuals, generally the disabled and elderly, that cannot drive themselves or take a taxi. These companies typically provide additional assistance such as wheelchair or scooter accessibility. Most NEMT providers will work with a broker such as Access2Care, LogistiCare, paratransit, Southeastrans and more.
The NEMT industry is becoming more and more competitive. In order to beat the competition, NEMT providers are turning to specialized software to help them solve challenging problems. Problems such as working with a trip broker, knowing how much revenue a trip may generate, eliminating dead head (driver idle time) and many more. DispatchBot was designed to solve these problems in the simplest manner and put you steps ahead of the competition.
Schedule and Dispatch Trips to the Driver in Real-Time
Eliminate paper and reduce confusion
The DispatchBot mobile application gives drivers a real-time look at all their trips. Re-routes and will-calls automatically appear on the drivers list without any additional work from the Dispatcher.
Automate subscription trips
Let DispatchBot automatically manage recurring trips. Just tell DispatchBot what the recurring cycles are, and the system will automatically generate those trips. If desired, DispatchBot will even automatically schedule them so that you have zero dispatcher overhead to maintain subscription trips.
A real-time look at the status of the trip
Automatically capture status changes and important metrics
As the driver completes the trip, status changes, times and odometers are automatically captured and recorded in DispatchBot. These are instantly visible to the whole team through DispatchBot.
Intuitive dispatching
DispatchBot was designed to be easy to use. All functions are simple and visual. The workflow is designed around real dispatchers so it matches what you would naturally do. Spend less time training staff or configuring software and spend more time growing your business.
What Our Customers Are Saying
“DispatchBot’s support team is phenomenal! We have previously used other dispatching software companies only to find poor customer support. But with DispatchBot we have gotten help immediately (even on weekends!) via phone or email. We highly recommend DispatchBot!”
Scott Turk, Key Transit
